GENERAL TERMS AND CONDITIONS OF SALE

Products purchased on eccellenzenolane.it are sold directly by

NOLANE EXCELLENCE
AGRICULTURAL COOPERATIVE SOCIETY
VIA ON. FRANCESCO NAPOLITANO, 86
80035 NOLA (NA)
VAT number: 08196991213

The general conditions of sale may be subject to periodic updates, those published on eccellenzenolane.it accepted at the time of check-out are considered binding.

Please read the general terms and conditions carefully before purchasing.

PRODUCT AVAILABILITY

If due to simultaneous purchase by multiple users the product is no longer available, you will be sent an e-mail cancelling the order with a simultaneous return of the amount paid for the purchase.

MODE OF PURCHASE

A descriptive sheet is displayed for each product chosen, with a picture and essential features as examples.

The images and colors of the products offered for sale on eccellenzenolane.it may not match the actual ones due to the Internet browser and/or monitor used:
ECCELLENZE NOLANE SOCIETA’ COOPERATIVA AGRICOLA is not responsible for any inaccuracies due to a particular computer configuration or malfunction.

ORDER

The placing of a purchase order implies knowledge of these general conditions of sale and their unconditional acceptance.

METHOD OF PAYMENT

The following payment methods are accepted:

  • PayPal
  • Credit card
  • Bank Transfer
  • Cash on delivery (in Italy only, incurs surcharge)

SHIPPING METHODS

The product will be shipped as soon as your order is ready (if you do not receive the email check SPAM).

The second shipment is not free in the following cases:

  • Parcel returning after the 10-day storage period.
  • Return and Exchange.
  • Wrong address.

DELIVERY TIME

Delivery for stock products will be made within 5 working days from the time of payment.

Working days for delivery purposes are defined as Monday through Friday throughout the country where the service is active.

RETURNS

If the stock products do not satisfy you can request return or exchange.

The conditions for exchanges and returns are as follows:

  • The return involves the payment of shipping costs
  • Purchased goods can be returned within 5 days from the date of delivery.
  • Returns are accepted only if the goods are still sealed
  • Returns made after the stated deadline may be accepted solely at the discretion of ECCELLENZE NOLANE SOCIETA’ COOPERATIVA AGRICOLA
  • To carry out the return procedure, you must send an e-mail to info@eccellenzenolane.it to obtain confirmation of return authorization.